Computer Consultant
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Position Summary
The Computer Consultant position is responsible for maintaining Residential Computing Connection’s residential computing locations, working shifts from RCC Central, and supporting network connections and virus troubleshooting for on-campus student owned computers. Computer Consultants will assist in the maintenance of any technical equipment and resources offered by Residential Computing Connection.
Persons in the position of Computer Consultant will be expected to travel to and work in several locations throughout campus, including the Residential Computing Connection office, BGSU sponsored apartments, residence halls and small group living units both on and off campus.
While working in the Computer Consultant position, a person will commonly work as an individual, however situations may require a Computer Consultant to work as a member of a small group. All Computer Consultants are expected to work as a team, participate in weekly meetings and perform other duties as assigned. The Computer Consultant position reports to the Area Coordinator of ResNet and the Area Coordinator of Labs. Computer Consultants may also be required to go on appointments.
Qualifications
A qualified candidate for any position within Residential Computing Connection must meet minimum qualifications for eligible employment outlined in the "ENROLLMENT REQUIREMENTS AND RESTRICTIONS OF STUDENT EMPLOYMENT" section of the Employer Handbook.
All candidates must have and demonstrate excellent customer service skills, written and oral communication skills. All positions will be required to lift objects such as computers, printers and tables and will need to traverse campus on a daily basis.
While not required, Residential Computing Connection will take into account any Certificates, courses, technical troubleshooting and/or previous job experience when determining who will be hired as Computer Consultant.
Schedule
- Average of 10 hours per week; including 4 flexible work hours
- Mandatory training sessions taking place one week before the BGSU fall semester and two days before the BGSU spring semester
- One meeting per week with supervisors is required. The meeting is 30 minutes long, and occurs in a group format. Meetings are scheduled for Friday afternoons, at 4:30 PM
- Employees may be required to work during finals week
Pay Rate
$7.50 / hour